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Service & Support

Our company has been operating foreign production line projects for many years and has accumulated rich customization and design experience, which can meet the different needs of all types of customers, from small production lines to Large production lines, ranging from semi-automatic production lines to fully automatic production lines, and we have a complete after-sales and service team, specially built for foreign customers, for teaching.

We will provide customers with equipment use and maintenance services, and we will also have a complete service group to maintain customers' smooth use of production lines and equipment.

Installing

We arrange our engineers to buyer's factory to install machine.

Training

We supply both overseas and local training to the engineers and technicians on operation and maintenance.

Manuals/Documents

Operational and maintenance manuals of all equipment is in English, along with a soft copy in a CD.

Packing

All the equipment. tools, accessories and goods be suitably packed. All packages are liable to be opened for customs examination and packing shall therefore be designed to facilitate opening and repacking thereafter.

Installing

Pre-Arrival Checklist

Provide a list of necessary preparations for water/electricity/gas in advance.

Equipment Installation and Commissioning

Once all the equipment arrives at the factory, we will install and debug it according to the established procedures.

Guidance and Training

After all equipment is installed and debugged, we will provide specialized training to the relevant staff until they can operate the equipment and resolve problems independently.